FAQ
How do I know if ChatGPT recommends my product or a competitor?
Ask the same question a shopper would ask, without your brand name. If the answer names someone else, that competitor is winning the sale.
Run that check across ChatGPT, Perplexity, Gemini, and Google AI Overviews from the pulse on this page.
Why does AI mention my brand when I type my name, but not when people ask “what’s best for…?”
Those are two different questions. Brand-aware prompts only confirm you exist; discovery prompts decide who gets recommended.
A useful pulse splits those and shows which shopper questions send buyers to a rival.
Is ranking on Google enough if shoppers now ask ChatGPT?
No. AI usually names a few brands, not a page of links. First-page Google does not mean you are in that shortlist.
Use the pulse to see whether you are in the named set for shopper questions.
How can I tell which competitor AI is sending my customers to?
Look at unbranded shopper questions and write down every brand the model names. That list is who is taking the recommendation.
The pulse puts the competitor name on the same row as the query.
Do AI visibility tools cheat by putting my brand in the prompt?
Many do. Real buyers do not ask “is SleepFix good?” first. They ask “how do I raise Fitbit deep sleep?”
An honest pulse uses those shopper questions — hit Ask models shopper’s questions on this page.
Why did ChatGPT recommend a competitor when I checked yesterday and me today?
AI product answers change from run to run. One screenshot is not a report.
Repeat the same queries in the pulse and count how often you are named vs ignored vs replaced.
What should I track instead of “AI visibility score”?
For each model and each query, track three things: mentioned you, mentioned a competitor (name them), mentioned neither.
That is the grid the pulse report shows.
How do I check if AI recommends a specific product page?
Paste the brand and the product URL, then run shopper questions for that page — not a generic domain score.
That is what the LLMCite pulse on this page is built to do.
Will AI send traffic to my site or just talk about me?
Often it talks and does not click. You still need the mention, because that is who the buyer is told to trust.
If you are not named in the pulse, there is no click to lose — you already lost the recommendation.
I’m a small brand. Do I need an enterprise GEO platform first?
Not to see the problem. You need a live pulse on your URL: which questions name you, which name a competitor, which ignore you.
Start with the form above, then decide what to fix.